Has AI Killed the Vegas Concierge?
When MGM recently announced that it was replacing the entire concierge staff at six of its Vegas properties with "digital guest services," the hospitality world took note — is this a death knell for the concierge profession? And what does it say about where Las Vegas hospitality is headed? Co-host Dayvid Figler interviews Tyra Bell, a veteran Las Vegas concierge who at one point ran the largest concierge program in the world. Tyra talks about the wildest and most meaningful requests she's fielded, and where she sees AI fitting into the Vegas hospitality industry.
Get more from City Cast Las Vegas when you become a City Cast Las Vegas Neighbor. You’ll enjoy perks like ad-free listening, invitations to members-only events and more. Join now at membership.citycast.fm
Learn more about the sponsors of this May 7th episode:
Aura Frames - Get $35-off plus free shipping on the Carver Mat frame with Promo Code CITYCAST
Want to get in touch? Follow us @CityCastVegas on Instagram, or email us at lasvegas@citycast.fm. You can also call or text us at 702-514-0719.
For more Las Vegas news, make sure to sign up for our morning newsletter, Hey Las Vegas.
Looking to advertise on City Cast Las Vegas? Check out our options for podcast and newsletter ads at citycast.fm/advertise.
Learn more about your ad choices. Visit megaphone.fm/adchoices
Subscribe To Our Newsletter
Stay connected to City Cast Las Vegas and get ready to join the local conversation.
Latest Episodes
Airfare Squeezes Tourism, Another Arena Enters the Chat, and Why Young Nevadans Stay Home
Airfare is climbing fast as jet fuel costs surge, and higher ticket prices could squeeze tourism to Las Vegas, especially for internation...
Can the Summerlin North Dining Scene Compete with the Strip?
For years, Summerlin North has been something of a dining no-man’s land. But with burgeoning hotel food halls and fresh new spots at Tivo...
The Henderson City Council Race Everyone Is Watching
Henderson’s Ward 3 City Council race is shaping up to be one of the most chaotic contests in Southern Nevada, with a three-way primary fu...
DA Ignores Vacated Conviction, Roblox Pays $12 Million for Kids' Safety, and MGM Kills Iconic Buffet
A judge vacated Rickie Slaughter’s conviction, but he remains behind bars as the DA weighs a retrial, raising big questions about power a...
How Did So Many Palm Trees End Up in the Desert?
With 4/20 and Earth Day landing in the same week, City Cast Las Vegas revisits a lively conversation about the valley’s most polarizing p...
'Your City Could Be Better': Why Seattle Gives Every Voter $100 — Presented By City Cast Las Vegas
Could public financing get more Las Vegans involved in local elections? For the last decade, the City of Seattle has issued $100 in vouch...
Arts District Landlord Sues Own Tenant, the Reality of Taxing Tips, and an NBA Arena ... For Locals?
An Arts District dispute over patio concerts got louder this week, as a landlord is now suing his own tenant in an effort to quiet earl...
Is the Food at Vegas Strip Clubs Actually ... Good?
Strip clubs promise spectacle, but in Las Vegas they also promise a full menu, from late-night nachos to white-tablecloth steaks. Food wr...
How to Prove You’re a Real Las Vegas Local
Las Vegans love proving they’re the real deal. We give that instinct the merit badge treatment with a playful checklist of local status....
Is Vegas Running Out of Land for Housing?
We’ve all heard it by this point: Vegas needs more housing to drive down the price of homes. But where exactly are developers supposed to...